The rules that keep our marketplace fair, transparent and trusted by farmers and buyers across Kenya.
Welcome to Meru Cow, a platform developed and operated by Mount Kenya Milk Ltd. These Terms & Conditions govern your access to and use of our services, including bidding, purchasing, and interacting with AI-powered tools on the platform.
You must be at least 18 years old or have explicit consent from a legal guardian to participate in cow auctions or make purchases.
Users agree not to exploit, manipulate, or misuse bidding systems, AI services, or any features in a way that undermines the fairness or integrity of the platform.
We reserve the right to suspend, restrict, or terminate user accounts that are found violating these terms, engaging in fraud, or causing harm to the platform or other users.
All product listings, prices, availability, features, and terms of sale are subject to change without prior notice. We'll do our best to keep things updated and fair.
All content, branding, and services are the property of Mount Kenya Milk Ltd. You agree not to reproduce or repurpose any materials without explicit permission.
We do our best to provide accurate info and stable services, but we're not liable for any losses, damages, or inconveniences caused by service interruptions or third-party interactions.
Any disputes will be handled according to Kenyan law, and we encourage dialogue before legal escalation. If it comes to that, we're ready to talk it out first.
By continuing to use Meru Cow, you agree to these terms. If anything feels unclear, our support team is just a click away — don't hesitate to ask.
Whether you're on a smartphone or a basic phone, reaching a Merucow extension officer is quick and easy. Choose the option that works best for you.
Already registered? Log in to your Merucow account to request training, book a farm visit, or schedule a follow-up in just a few clicks.
Login NowGet the Merucow mobile app for easy access to extension services, farm records, and direct communication with your extension officer — anytime, anywhere.
Download AppNo smartphone or internet? No problem. Simply dial the code below on any mobile phone to request a service.
Speak directly with a Merucow extension officer for immediate assistance. Our team is ready to help you with registration, inquiries, or urgent farm issues.
Need help choosing? Call our support line or visit your nearest Merucow office and our team will guide you through registration.