Transparent, plain-English answers about what data we collect, why we collect it, and how we keep it safe.
Your data is stored on secure, encrypted servers.
We never sell your personal data to third parties.
Update, export or delete your data anytime.
Governed by Kenyan data protection laws.
Welcome to Meru Cow, a smart platform by Mount Kenya Milk Ltd. Your privacy is important to us, and we're committed to being transparent about how we handle your data. This Privacy Policy outlines what we collect, why we collect it, how we use it, and the steps we take to keep it safe.
We may collect your name, email address, phone number, location, bidding preferences, purchase history, and usage data across the platform. When you use certain features, we might also collect information like IP addresses, device info, or browser type for analytics.
Your data helps us create and manage your account, personalize your experience, power AI-driven features (like predictive bidding suggestions), and serve you relevant content. It also helps us improve the platform based on user trends and feedback.
We store your information in secure servers with encryption and access controls. Sensitive data (like passwords) are hashed, and we implement both technical and organizational safeguards to protect your data from unauthorized access or misuse.
For ease and functionality, we may integrate services like Google Login for authentication, analytics tools to understand usage patterns, and payment processors. These partners may also collect limited data as outlined in their own privacy policies.
You can access, update, or delete your data anytime by contacting support or through your profile settings. You may also opt out of marketing messages or request a full data export.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you ever have questions, don't hesitate to reach out — we're here to help.